1. How to cancel
- Sign in and open Your account.
- Press Cancel plan and confirm.
That's it. We email you a confirmation straight away. If you can't sign in, email support@furndecofurniture.shop or call +852 2590 0268 and we will cancel for you the same business day. A request received before your renewal date stops that renewal.
2. What happens after you cancel
- You are not charged again.
- Your plan stays active, with its remaining images, until the end of the month you have already paid for.
- After that, your account moves to the Free plan. Images you have already downloaded are yours to keep and use under the licence of the plan they were made on.
- You can resubscribe at any time.
3. Refunds when cancelling
Cancelling stops future charges; it doesn't by itself refund the current month. You may be entitled to a refund under our Refund Policy, including within 14 days of your first payment, and under any statutory right to cancel that applies where you live.
4. Renewals and reminders
- Plans renew monthly on the date you first subscribed. Your next renewal date and amount are always shown on your account page.
- We email a receipt after each renewal, with a link to cancel.
- We give at least 30 days' email notice before any price increase. You can cancel before it applies.
5. If we cancel
If we stop offering a plan or close Nookly, we will give you at least 30 days' notice and refund any unused part of a month you have paid for. If we close an account for a serious breach of the Acceptable Use Policy, we explain why, unless the law prevents us.